Should a soft or firm sofa cushion be a good choice?

Perhaps one of the most frequently asked questions we receive is: "Is this sofa soft?" But in reality, just like there isn't one bed that fits everyone, there's no single seating comfort that will please everyone. Some people prefer a deep, soft, and body-hugging feel. Others prefer a firm, smooth feel that doesn't change over time. That's why, even within the Zero brand, each sofa line is designed with a distinct structure to offer distinct experiences.